FAQ

WORKSHOPS

Where are the workshops held?

Our workshops are held at the Resin Play store located at 1 Coleman Street, The Adelphi, #02-24, Singapore 179803. For directions to Resin Play, please visit our store info page.

 

Are all the materials included? Any additional costs? 

Unless otherwise stated, all materials will be provided. The amount that you paid on our website is the final cost. You will not need to pay for anything else, unless you choose to top up for additional materials on the day of the workshop itself. 

 

Can I find out what will be taught and what I will get to make during the workshop ?

Yes of course! Please click on the workshop that you are interested in from this page and read the workshop description thoroughly. We include all the information in each individual workshop listing.

 

Do I need to bring anything to the workshop?

Nope! Just bring your creative self and an open mind.

 

What should I wear to the workshop?

As it can get a little messy and dirty working with resin, we advise wearing old clothes as resin cannot be washed off once it comes into contact with fabric. An apron will be provided to protect your clothing but we cannot guarantee that fully so do bring a set of old clothes to change into.

 

Do I need prior experience to attend the workshops?

Unless otherwise stated, our workshops are catered to beginners with no need for any prior experience. It's a bonus if you already have already started working with resin - you can challenge yourself to be better during the workshops.

If a prerequisite is required (usually for intermediate and advanced workshops), it will be stated in the workshop listing. We will advise which workshops you would need to attend as a prerequisite. In such cases, please make sure that you have the necessary prerequisites before signing up.

  

Who will be conducting the workshop?

All our workshops, except jewellery assembly workshops, are conducted by our founder, Elaine Tan. Elaine has close to 8 years of experience in working with resins, and is the designer of the following brands Amado GudekAlfie De Meow and Analog Cufflinks. You may like to visit our about us page for more information.

Jewellery assembly workshops are usually conducted by our studio assistant(s) trained under Elaine.

 

Will I be able to continue making resin art / jewellery on my own at home?

Yes, most definitely! Our workshops are designed to make it easy for you to work from home once you have acquired the necessary skills. We sell the materials in our store, as well as starter kits for you to Resin Play at home. For certain tools or supplies that we do not sell in our store (usually because they are readily available, and easily obtained elsewhere), please ask during the workshop and we will share with you where to purchase them from.

 

I booked a workshop for myself. Can my friend accompany me to the workshop, even though she is not taking part in it?

Only workshop attendees will be allowed into our workshop area to learn and play with resin. If your friend has not booked a session with us, he or she will not be able to sit in beside you to wait for you or accompany you. Exceptions are only allowed for kids that require parental accompaniment (subject to approval).

 

Can I bring my own materials or creations to the workshop to work on during the class?

If you want to bring your own materials to be used for the creation of the product(s) in our class, please check with us prior to the workshop. We may or may not allow it, depending on whether it is in line with what we are doing during the workshop.

However, you will NOT be allowed to bring your own work made outside the workshop to finish, sand or experiment at our workshop. Even if you have finished the class early, you are not allowed to use our space, tools or materials to work on your own personal work or anything not pertaining to the class.

If you require help or guidance for a specific project that you are working on, please enquire with us us for a private session.

Students who are unreasonable and abuse the use of our space and tools or materials will be asked to leave.

 

I see that there is a part 2 component of the workshop that I am interested in. How do I go about booking that? Why is that cost not included in my workshop cost?

You may book your part 2 jewellery assembly slot here. You may book the part 2 component together with your part 1 workshop or after you have attended the first part of the workshop - either way is okay. Please book early to secure your seat, last minute booking is not recommended.

We do not lump the costs in together with the first component of the workshop, because we often get students who only want to learn the resin component (part 1), and not the finishing or jewellery assembly component (part 2).  

 

I've signed up for a workshop but am unable to make it. Can I ask for a refund or can I reschedule my slot?

We do not allow cancellations or rescheduling once an order has been placed on our website (which includes workshop bookings). So please check to make sure that you can absolutely make it for the workshop slot before you proceed to book.

 

WORKSHOP FOR KIDS

Are your workshops kid-friendly? What is the minimum age for kids? 

Some, but not all our workshops are kid-friendly. To check if a particular workshop is suitable for kids, kindly click on the specific workshop - kid-friendly workshops will state that it is "kid-friendly" in the description. Alternatively, you may browse all our kid-friendly workshops here.

For kid-friendly workshops, the minimum age requirement is 7 years old.  

 

I booked a workshop for my kid(s). Can I accompany them to the workshop?

We advise you to book a slot for yourself if you are planning to have a parent-child bonding session.

However, if you wish to accompany them for valid reason(s), please drop us an email to enquire and we will do our best to accommodate, subject to approval and space availability.

 

DROP-IN SESSIONS  

Will I be able to 'rent' the workshop space to play with resin?

We have designated drop-in sessions only for students that have attended our workshops. The sessions are charged on an hourly basis, and you will get to use all our colour pigments and mixing tools (cups, stirrers, etc.) in the comfort of our cosy studio. You will need to bring your own additional materials (resin and canvas can be purchased from us).

The drop-in session is recommended for students with minimal space at home, or for those who wish to experiment or play with resin without having to invest in a full set of pigments and tools.

For more info on our drop-in session, please visit here (scroll down).

Kindly note that we will not be able to guide you during drop-in sessions. If you still require our guidance and help, we advise you to take up another workshop to familiarise yourself with resin.

  

RESIN

Is the resin safe to use? Is it safe for kids to use? 

Rest assured that for all our workshops, we only use certified non-toxic resin, which is safe to use at home without the need for respiratory masks. The resin that we use is ASTM certified (D-4236) non-hazardous and non-toxic, and is safe for kids (under strict guidance of proper handling) as there are no fumes emitted at ambient temperature. 

However, if you are known to be allergic to resin of any form, we do not recommend you to join the workshop. Participants must follow our safety instructions to avoid any harm. We will not be liable for any damages or allergy reactions caused during the workshop.

 

What is the difference between totalCAST, UltraCAST and bioresin?

totalCAST and UltraCAST are non-toxic and can be used in the comfort of your homes, while bioresin releases fumes when working with it, hence you will need proper respiratory masks and work in an open space with adequate ventilation.

totalCAST and UltraCAST are more viscous (stickier) than our bioresin, hence, they can be used for both casting and coating / doming. Bioresin is less viscous (more fluid) and hence more suitable for casting.

Bioresin is also more durable and cures harder than totalCAST, and has superior UV resistance. 

 

Since totalCASTand UltraCAST has similar viscosity and are both non-toxic, which one should I use?

totalCAST has a very short working time, so if you want to make larger items such as tables and gigantic resin art works where a longer working time is required, you should use UltraCAST.

UltraCAST is resistant to high temperatures. So if you are making mats or coasters for placement of hot very objects that are above 40°C, you would choose UltraCAST. totalCAST is not resistant to high temperatures.

UltraCAST is sturdier and more rigid than totalCAST. If your casting is thin and you want something more sturdy and rigid, UltraCAST is a better option.

While they are both non-toxic. totalCAST is ASTM certified, while UltraCAST is a new product and still on the way to being certified.

 

CORPORATE / GROUP BOOKINGS

Any discounts for group bookings?

Yes! For group bookings of 5 or more pax for an already scheduled workshop in our calendar (not a custom or private workshop), please email us for a special rate.

 

Do you offer custom, private or corporate workshops?

Yes we do! Our most interesting one to date was a hen party workshop. 

We can customise workshop experiences to your needs as well. So if you are planning a product launch, we can also customise an experience for your customers around your brand.

Please fill up the enquiry form and we will get back to you as soon as possible.

 

Any discounts for large groups of corporate bookings?

Yes. Discounts vary depending on workshop type, level of customisation and no. of pax.

Please fill up the enquiry form and we will get back to you as soon as possible.

 

How many pax can your studio accommodate?

Our studio space can accommodate up to 8 -10 pax (depending on the type of workshop). If you have more than 10 pax, we will be happy to conduct the workshop at your office / premises.

 

Can you conduct the workshops at our office / premises?

Yes we can, but you will need to provide tables and chairs in your office / premises. An offsite fee may be charged, depending on the total spend of the workshop.

 

ORDERS

How long does it take for my order to be shipped?

Please visit our delivery and returns page for more information on your order dispatch time.

 

I placed an order but changed my mind. Can I cancel it?

Once an order is placed, no cancellation is available.

 

I've opted to pick up my order from the store. So when can I pick up my order?

Please visit our delivery and returns page for more information on your order pick up time.

 

What types of payment do you accept?

At the moment, we only accept payment via PayPal, debit or credit card via our secure checkout process.

If you would like to pay via cash, you are advised to drop by our retail store during opening hours to make your purchase.

 

Do you offer gift wrap?

All our jewellery and gift items come with their own branded packaging (shown in each item's listing), which is suitable for personal use or gifting.

We do not offer gift wrap for resin, silicone and resin pigment supplies. If you require gift wrap for these items, please contact us before placing your order.